door locks

Joined
28 Feb 2010
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Location
Northamptonshire
Country
United Kingdom
i went to lock my double glazed door today and when i turned the key round twice it got to the second turn and would not release the key <help please>
 
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Can you remove it if you try and extract it when it is upside down from its normal position?
DC
Teamlocksmiths
 

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