Hi guys,
Hoping for some advice from any window fitters or experts.
I had new windows and doors installed by a fensa registered company 6 weeks ago but it has been a nightmare from start to finish!
I have not received a fensa certificate and according to fensa it has not been registered.
Amongst other issues I have two windows which should have been toughened glass due to the location next to a door and height from the floor but neither glass panels are kite marked. I understand all toughened glass must be kite marked?
Am I right in thinking this would fail building regulations?
I have not been able to get them to respond to emails or calls to put this right so what can I do to get the fensa certificate?
Thanks
Tony
Hoping for some advice from any window fitters or experts.
I had new windows and doors installed by a fensa registered company 6 weeks ago but it has been a nightmare from start to finish!
I have not received a fensa certificate and according to fensa it has not been registered.
Amongst other issues I have two windows which should have been toughened glass due to the location next to a door and height from the floor but neither glass panels are kite marked. I understand all toughened glass must be kite marked?
Am I right in thinking this would fail building regulations?
I have not been able to get them to respond to emails or calls to put this right so what can I do to get the fensa certificate?
Thanks
Tony