hi can any one help me with my machine? i have a hoover visionHD VHD 9143 ZD the problem is , all the programs seem to work but the drum refuses to turn. i've had the motor, pump, celanide and belt checked and they are all working, the drum does turn if you do it manually so it is'nt because it's siezed up or anything, but i get an error code come on it 09 but the manual does'nt tell you what this is. anybody got any idea's please.