Greenstar 27HE condensation leaking through chamber seal

[Richardthe3rd]

Looked up Intergas postings on the forum.

First one I found was a private punter, who, directly on the advice of many of the regulars here, had one put in in 2012. He posted back after two weeks saying what a marvellous product it was. Must have been heating water in an uber efficient way, I guess.

After a month it went wrong, the pundits here offered help but in the end it had to be repaired by a callout.

He then continued to post, advising other surfers to get the same boiler. Then around 18 months later, he's back on again. Yep, it's gone wrong.

For some reason I can't get my browser to post the link here, but if you search Intergas you'll find it immediately.

I believe one of the pundits here also suffered a breakdown in the first year.

I'm not saying Bosch are perfect but I think Worcester-Bosch are about as good as it gets, if you factor in the whole life experience.

If it makes you feel any better - and in the interests of balanced reporting - I bought a very expensive Bosch built in combi microwave a few years back, that I had to scrap after 3 years of continual aggro.

However this is a completely different part of the organisation, separately managed to the UK boiler company. And that is another thing, Worcester are a successful boiler company based and manufacturing here in the UK. The Worcester iJunior Greenstar, made in the UK, is, I'm told, the best selling combi in the USA.

Ah but with only 4 major parts in the Intergas, it's not going to be a difficult fix. Unless of course it's something very obscure.

You go try & sell a WB boiler to someone that has their kitchen destroyed by a Bosch dishwasher fire! It's the same company, of course it is & you're naive to think otherwise. While the figure for their faulty dish washers are small in relation to their overall sales, sh.t sticks.

I'm always amazed at how brain washer WB approved installers actually are!!
They remind me of someone selling Fiat cars.......

 

[simond]

Tibbot, I am a small volume installer and neither I nor my customers want callbacks. So you are right on the money.

I also agree that Bosch boilers aren't particularly easy to work on and everything is in front of everything else. However, their courses do show that some thought has gone into this and there are some clever ways of getting to things.

I can get as excited as the next man about new products and different ways of doing things, and over the years we have been amongst the first to use accumulators and Hometronic zoning, for example.

But in the case of boilers, they all do a similar thing and all have a similar efficiency, so for me it is all about my customer experience. If I get run over by a bus tomorrow, I know Worcester will look after them.

In contrast I also now know that Vaillant will immediately use the opportunity to sell my Vaillant boiler customers a Homeserve warranty and a CO detector. Shame on them.

If I had installed a shedload of Intergas and got knocked over, I assume Dan would step into the breach and drive down to Surrey & Kent!

 

[Dan Robinson]

Wouldn't need to now they have their own engineers.

But I certainly know which I prefer to work on.


No silly, easily Brown over priced flew brushes for me.

 

[Agile]

I also agree that Bosch boilers aren't particularly easy to work on and everything is in front of everything else. However, their courses do show that some thought has gone into this and there are some clever ways of getting to things.

So has thought really gone into how to remove the PRV on the Worcs Junior HE ?

Taking the boiler off he wall is not engineer friendly!

Same with the plate HE ?

I don't think that cutting or removing boiler connecting pipes counts as an easy to repair boiler.

Tony

 

[Agile]

Looked up Intergas postings on the forum.

After a month it went wrong, the pundits here offered help but in the end it had to be repaired by a callout.

He then continued to post, advising other surfers to get the same boiler. Then around 18 months later, he's back on again. Yep, it's gone wrong.

I believe one of the pundits here also suffered a breakdown in the first year.

As an engineer who specialises in repairing boilers, I always look at the exact cause of any fault.

Describing the problem as just "not working" is totally non technical.

Most causes of boilers "not working" are user related and because of lack of pressure or wrongly set controls.

The boiler settings on the IG are all "software" which 90% of users cannot manage easily.

Worcester boilers cater for the normal non technical users by still having rotating control knobs!

Tony

 

[Richardthe3rd]

I think the last straw for me with the Worcester Tupperware Bosch range was the last one I fitted, the model's name escapes me, but it had a plastic support jig!!! Sorry, but I'm a heating engineer, I served my time bolting sectional boilers together. A BOILER supported by plastic is just a pile of cr.p!!!!

 

[Dan Robinson]

Was that the one with the built in spirit level?

My missus can get things more level than that thing could

 

[TCCHeating]

Yep! Funnily enough They changed it back to metal and got rid of that spirit level very quickly! I remember the rep asking if we had seen the new improved jig with the built in spirit level. I said yes and showed him my set of 3 spirit levels in the van and told him where to stick his plastic frame.

 

[Richardthe3rd]

Was that the one with the built in spirit level?

My missus can get things more level than that thing could

That's the one Dan! OMG what a shed!!
By the way; they're not cheap either!! A pile of plastic for that money?? They're having a laff!!

In fairness it's not missed a beat since it was installed, but I wake up at three in the morning sweating & sobbing. 'Another nightmare about the customers boiler falling off the wall eh D1ck'?? Are Olive's consoling words.