thanks.
there is 240 v at the grey wire terminal anyway so it must be a faulty motor or actator!! i'm gonna get a new actuator from toolstation tomorrow. thanks for your help![Smile :) :)](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
there is 240 v at the grey wire terminal anyway so it must be a faulty motor or actator!! i'm gonna get a new actuator from toolstation tomorrow. thanks for your help