hoover nextra optima washer

[treejoy]

Hi all, i have a problem with my hoover nextra optima washer.
everytime i turn the washer on it goes to the delayed start and then it will not work for days does any one have any ideas about what is wrong with it. thanks

 

[zipper]

If I remember rightly Hoover Nextra fault codes are indicated by the start and delay led's flashing in unison. They should show a pattern that lasts around 10 to 15 secs then pause. Count the number of flashes between pauses & report back.

 

[treejoy]

Hi i have counted the flashes, the buttons flash 5 times then stop.

 

[zipper]

That would point to a fault in the NTC temp sensor (which monitors water temperature) or a break in the heater circuit someplace. It could also be a bad electrical contact between the sensor & the pcb. Usually the NTC is mounted in the heater element body but it depends on which model you have. I am afraid it will be a process of elimination as error codes are not always 100% accurate. Post the model number (you should find a sticker in the door opening). Do you have access to a multimeter to measure resistance & continuity? Remember to pull the plug before performing any examination.

 

[treejoy]

Hi the model no is HNL7166. do you think it would be better to get someone out to look at it. thanks.

 

[zipper]

If your machine is out of warranty & you don’t feel confident in attempting a repair yourself call qualified assistance.
It is better to spend a little money rather than risk injury or worse. Ask for estimates from a couple of reputable repairers & take it from there. Good luck

 

[truey]

If I remember rightly Hoover Nextra fault codes are indicated by the start and delay led's flashing in unison. They should show a pattern that lasts around 10 to 15 secs then pause. Count the number of flashes between pauses & report back.

Hi Zipper,

we have the same fault with our washing machine and it flashes 11 times any idea what that fault might be.

Thanks

Lee

 

[zipper]

There is no 11 flash error code on Nextra washers. Post the full model details on the door sticker.
Nextra isn't a model...just a fancy name thought up by their marketing bods.

 

[truey]

There is no 11 flash error code on Nextra washers. Post the full model details on the door sticker.
Nextra isn't a model...just a fancy name thought up by their marketing bods.

Hi Zipper,

the model number is hnwf 7167

 

[zipper]

If you are definitely seeing a repeating 11 flash alarm then your pcb is history, this is an invalid error. Sure it isn't 10 flashes?