First time I have posted a security system question.
I have a problem with my home alarm system. All is working well, but when the mains power is shut off (not very often) the alarm activates outside and the control panel keys become inactive. I have to switch the mains power back on to switch the alarm off. I thought I had a problem with the battery backup in the control panel so I replaced this yesterday but the problem is still there. I have minimal knowledge of alarm systems so any advice would be appreciated.
The alarm is Accenta/Optima G3 intruder system with 5 pirs and 1 door contact (front door). The panel was in the house when we moved in 2 years ago but we had the cabling (a right mess) ripped out and replaced. All the cable is now hidden and I am sure this problem was not there when we updated the system. The mains power was off a few times when we first moved in to have jobs done and I don't remember the alarm activating.
I have a problem with my home alarm system. All is working well, but when the mains power is shut off (not very often) the alarm activates outside and the control panel keys become inactive. I have to switch the mains power back on to switch the alarm off. I thought I had a problem with the battery backup in the control panel so I replaced this yesterday but the problem is still there. I have minimal knowledge of alarm systems so any advice would be appreciated.
The alarm is Accenta/Optima G3 intruder system with 5 pirs and 1 door contact (front door). The panel was in the house when we moved in 2 years ago but we had the cabling (a right mess) ripped out and replaced. All the cable is now hidden and I am sure this problem was not there when we updated the system. The mains power was off a few times when we first moved in to have jobs done and I don't remember the alarm activating.