Actually I haven't.
I informed them all that Ideal do a fixed price repair for £220, or £300 with a years insurance thrown in.
Out of the five with HE's gone at 3-4years only one took up the Ideal option to repair.
The others said they wanted nothing more to do with Ideal in any form, especially their call centre staff
There was no pressure from me, well there was I suppose, in that I kept asking them if they were sure this as the option they wanted to take.
I do not need the work, in fact it is a total pain in the ar*e now trying to fit them in to my already overworked and full schedule for the next couple of months.
Apart from one idiot engineer, whom I am proud to say got sacked after an official complaint, all the Ideal engineers around my area have always been very good and knowledgable.
The problem always actually getting the call centre to accept there is something wrong with the boiler and get an engineer out is another story
I informed them all that Ideal do a fixed price repair for £220, or £300 with a years insurance thrown in.
Out of the five with HE's gone at 3-4years only one took up the Ideal option to repair.
The others said they wanted nothing more to do with Ideal in any form, especially their call centre staff
There was no pressure from me, well there was I suppose, in that I kept asking them if they were sure this as the option they wanted to take.
I do not need the work, in fact it is a total pain in the ar*e now trying to fit them in to my already overworked and full schedule for the next couple of months.
Apart from one idiot engineer, whom I am proud to say got sacked after an official complaint, all the Ideal engineers around my area have always been very good and knowledgable.
The problem always actually getting the call centre to accept there is something wrong with the boiler and get an engineer out is another story