The other thread will be removed
Hi guys.
Apologies for duplicate post, I've posted this in the "Windows" forum, but thought it might be better here.
Some years ago, we had new windows installed by a local company, but they didn't fit lintels above any of the downstairs windows, with the following result:
Fortunately, the windows are under warranty, although the company were reluctant to take any responsibility. After using the Ombudsman service, they finally took notice and they have been told to fit steel lintels to all the windows
My question is, what options do I have with, respect to lintels, in order to keep the soldier course? The company have said that they can either install the lintel to the course above and cut the soldiers bricks down to fit, or they can cut the bricks to the side, so the current soldier bricks can be maintained asis.
Either solution seems to have it's problems with respect to aesthetics.
I'm not sure which way to go or if there are any other options. I've lost all trust in the company, given the poor workmanship and time it's taken to get to this stage (18 months).
Either way, the window needs to be remade, as it has bowed so much that we can't open it.
Any advice or suggestions would be gratefully received.
Apologies for duplicate post, I've posted this in the "Windows" forum, but thought it might be better here.
Some years ago, we had new windows installed by a local company, but they didn't fit lintels above any of the downstairs windows, with the following result:
Fortunately, the windows are under warranty, although the company were reluctant to take any responsibility. After using the Ombudsman service, they finally took notice and they have been told to fit steel lintels to all the windows
My question is, what options do I have with, respect to lintels, in order to keep the soldier course? The company have said that they can either install the lintel to the course above and cut the soldiers bricks down to fit, or they can cut the bricks to the side, so the current soldier bricks can be maintained asis.
Either solution seems to have it's problems with respect to aesthetics.
I'm not sure which way to go or if there are any other options. I've lost all trust in the company, given the poor workmanship and time it's taken to get to this stage (18 months).
Either way, the window needs to be remade, as it has bowed so much that we can't open it.
Any advice or suggestions would be gratefully received.