Marked bath

[amandaedu]

We recently purchased what we thought was a Matrix 1600 bath to have fitted, however we've found that the base seems to stain very easily and the stains don't come off (look like foot dirty footprints) even with bath cleaner, we've tried to contact our plumber but he seems to have disappeared....... Bath is only 4 weeks old. Can anyone help???

Also (sorry) but reading a few more queries should the bath have been built in a frame?? Our bath seems to be sitting on built up tiles and we use it for both showering and bathing. Thank you.

 

[tamz]

Contact the supplier and tell them.

 

[Johnmelad502]

We recently purchased what we thought was a Matrix 1600 bath to have fitted, however we've found that the base seems to stain very easily and the stains don't come off (look like foot dirty footprints) even with bath cleaner, we've tried to contact our plumber but he seems to have disappeared....... Bath is only 4 weeks old. Can anyone help???

Also (sorry) but reading a few more queries should the bath have been built in a frame?? Our bath seems to be sitting on built up tiles and we use it for both showering and bathing. Thank you.

Any pictures?

 

[amandaedu]

I'm afraid we dont have any photographs but the marks seem to be either where you're standing to shower or where you sit when having a bath...it seems like where there's weight applied it stains...its the best way I can describe it I'm afraid.

 

[Johnmelad502]

I'm afraid we dont have any photographs but the marks seem to be either where you're standing to shower or where you sit when having a bath...it seems like where there's weight applied it stains...its the best way I can describe it I'm afraid.

You have removed the plastic coating, haven't you?

 

[amandaedu]

Yes, I've double checked and it's a Delta 1700 not a Matrix and cost just under £300.

 

[dennyboy]

sorry but what do expect the plumber to do? - as long as its level/not leaking thats his job done esp if you've purchased the bath yourself