Moved Telewest cable - now not working

[Edmundo]

I have extended my telewest cable to a new room, cut the cable connector off and wired it in to a digital coaxial outlet. I have used a new cable to join my broadband modem to the new socket - it dosen't work. The cable worked before I cut off the connector.

The problem seems to be the new socket it is an unscreened digital coxal 'sat' socket. Do I need the slightly more expensive screened one??? whats the difference?

 

[securespark]

Silly question: why didn't you get TW to do it?

 

[Edmundo]

My existing TW cable was long enough to reach the new location and I'm in the process of doing up my new lounge. I'll get TW to sort it out if I can't get it working again. Do you think the'll charge me???

 

[TopTrumper]

You will get charged £75...
I will give you a tip though, on your telewest phone line, open the socket, pull one of the 2 wires from the terminals...
ring telewest who will book you a service call, when engineer turns up he will find the fault in 2 mins...

always remember plenty of tea and smiles

Remove all evidence of you tampering with coax, ask him to extend this for you, give him £20 job done

 

[plugwash]

you say you used a new cable to connect the modem to the output, what is this new cable made of?

 

[Edmundo]

I used existing cables for the job. Rather than having the cable coming out of the floor boards I put a box in the wall and attached the cable to a new 'sat' face plate. this is where the connection seems to have broken, as when I connect my modem to the new socket I don't get any signal.