Since a complainant revealed he had been charged £3200 by a Conservatory Roof Insulation firm for conservatory roof insulation this got me wondering about the ethics involved and following on from this I have arrived at the following personal views:
THE OVERCHARGING ISSUE:
In my opinion a firm or company must not take advantage of the client by overcharging him for work done or to be done. Overcharging is a form of misconduct which shames the building trade and gives certain trades a bad name.
I think if a client is overcharged by 50% of the correct and fair price for a job, any job, then this client has the right to ask the Civil Courts to investigate this matter on his behalf and for the Courts to order the builder to repay to the client an equitable refund. Firms involved in routine and excessive overcharging of clients cannot escape liability by claiming they delegate the pricing of jobs to their often on commission only sales reps and were unaware he/they were ripping clients off in order to boost his / her earnings.
Each week on TV there are numerous programs exposing this practice and it's high time the law intervened and issued legal guidelines to the building trade and others, on what is acceptable in law when arriving at a price for a job.
THE OVERCHARGING ISSUE:
In my opinion a firm or company must not take advantage of the client by overcharging him for work done or to be done. Overcharging is a form of misconduct which shames the building trade and gives certain trades a bad name.
I think if a client is overcharged by 50% of the correct and fair price for a job, any job, then this client has the right to ask the Civil Courts to investigate this matter on his behalf and for the Courts to order the builder to repay to the client an equitable refund. Firms involved in routine and excessive overcharging of clients cannot escape liability by claiming they delegate the pricing of jobs to their often on commission only sales reps and were unaware he/they were ripping clients off in order to boost his / her earnings.
Each week on TV there are numerous programs exposing this practice and it's high time the law intervened and issued legal guidelines to the building trade and others, on what is acceptable in law when arriving at a price for a job.