Hi,
I've had some major building work done (extensions to 3 sides), and all existing windows and doors were replaced as part of the work. The builder used the same local window company that he always uses. The whole bungalow was to be rendered with a monocouche render, so the window company recommended that the protective plastic film be left on the frames until the job was complete.
Now the render in on and the film has been removed there are dozens of minor but very visible scratches in every frame. It's mainly the sills, and not close to the edge, so it doesn't appear to be due to the rendering. There is a french door set with sidelights, and one of the sills has two very deep gouges about 15cm long in it. The 20 year old frames that came out were in better condition.
There is also a 5.8m wide bi-fold door in aluminium which has lots of scratches in the sill and problems with the beading on the inside.
The window company offered to repair the scratches and have made a start, but the guy they sent around has actually made the minor scratches worse by using a fairly coarse wet-and-dry to sand them out. I asked him when he was going to polish the sanded areas back to a gloss finish, and he didn't know what I was on about! He filled in the deep gouges with wax and sprayed, but the repair looks pretty bad. He hasn't started on the bi-fold door yet.
I'm on the brink of telling the builder to get the whole lot replaced, but that would be a world of pain due to the monocouche render, which is notoriously difficult to repair.
A more palatable alternative might be to call this lot in (at the builder's expense) ...
http://www.plastic-surgeon.co.uk/
They couldn't do a worse job than the joker from the window company.
Does anyone have any experience of this company? Are they as good as they claim? Or would you just have the windows replaced?
Cheers,
Nomis
I've had some major building work done (extensions to 3 sides), and all existing windows and doors were replaced as part of the work. The builder used the same local window company that he always uses. The whole bungalow was to be rendered with a monocouche render, so the window company recommended that the protective plastic film be left on the frames until the job was complete.
Now the render in on and the film has been removed there are dozens of minor but very visible scratches in every frame. It's mainly the sills, and not close to the edge, so it doesn't appear to be due to the rendering. There is a french door set with sidelights, and one of the sills has two very deep gouges about 15cm long in it. The 20 year old frames that came out were in better condition.
There is also a 5.8m wide bi-fold door in aluminium which has lots of scratches in the sill and problems with the beading on the inside.
The window company offered to repair the scratches and have made a start, but the guy they sent around has actually made the minor scratches worse by using a fairly coarse wet-and-dry to sand them out. I asked him when he was going to polish the sanded areas back to a gloss finish, and he didn't know what I was on about! He filled in the deep gouges with wax and sprayed, but the repair looks pretty bad. He hasn't started on the bi-fold door yet.
I'm on the brink of telling the builder to get the whole lot replaced, but that would be a world of pain due to the monocouche render, which is notoriously difficult to repair.
A more palatable alternative might be to call this lot in (at the builder's expense) ...
http://www.plastic-surgeon.co.uk/
They couldn't do a worse job than the joker from the window company.
Does anyone have any experience of this company? Are they as good as they claim? Or would you just have the windows replaced?
Cheers,
Nomis