I have not done anything to the gas itself. All I did was change the thermocouple which of course I didn't need to do. Room stat working and buttons (ignition gas inlet and red gas off fully out)
I have not done anything to the gas itself. All I did was change the thermocouple
Phone an RGI and explain the situation, most of us can identify faults within 1 minute and 3 or 4 questions. We won't neccesarilly give you the answers free of charge though!
It's not as if we were not going to pay a decent amount.
He hasn't diagnosed the fault at all. He said he can get the part and fit it. It's a friend of a friend. When he found out that he was a friend also of a few of our family members he said "I will look after you". To suggest he is winding us up is ridiculous. Why would he do that ? Why not just say "sorry, can't do it". You can see from earlier posts on this subject that you can get the part.
Here is the part:
http://www.spareboilerparts.co.uk/cgi-bin/trolleyed_public.cgi?action=showprod_HONV4400[/QUOTE]
That is a good question but based on your previous posting he does not seem in a hurry to "look after you".
Well, 3 consecutive days we have waited for the plumber and engineer to come and fix the boiler and he hasn't shown.
Can someone tell me why a lot of (from personal experience) plumbers are notorious for messing their customers about ?
I dont see that as "looking after you!
If thats the correct gas valve for the boiler then if you follow it through to the checkout it is £102.00 with delivery and VAT and not just £69 as someone suggested! Its very important to tell the whole truth!
Whilst I am not a plumber, I dont agree that they have a reputation for messing their customers about.
But many customers have an unrealistic expectation of times. If I go to repair a boiler I have no idea if its going to take 20 minutes or three hours. Nor do I know if I will have any required parts with me or need to order it or when it might be delivered.
That means that I cannot give timed appointments. I once did a repair for a surgeon who totally understood this problem. As he said, once he opens up a patient it might take 25 minute if all goes well or might take six hours or more if there are complications.
Tony
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