could anyone help me here. i recently had problems with my locking system on ford transit work van. the garage told me that it was the barrel in the door and replaced that. it still doesn't work correctly and keeps locking me in the van out the van even without using the fob. they then said try new battery in fob which has been done but this problem is the same before any works were carried out. they have now sent an invoice for 495.00 to be paid. i refuse to pay as nothing has been fixed. they say they will remove new barrel and put old back in but will charge me for labour on this also.
this surely isn't correct practice as this part isn't fit for purpose. they also advise me to now see an electrics mechanic.
any advice on my rights or how to go about this greatly appreciated.
many thanks.
this surely isn't correct practice as this part isn't fit for purpose. they also advise me to now see an electrics mechanic.
any advice on my rights or how to go about this greatly appreciated.
many thanks.