Hi, Im after some advise and hoping someone can maybe help me (please!)
I have a Sabre HE25 Combi Boiler (same as a Vokera compact 25 I believe?), which is only 18 months.
My problems started 3 weeks ago when the boilers green light changed to a flashing orange light which indicated a ‘temporary fault’ and to ‘wait’. The hot water would change to cold water etc after about 10 minutes and then come back on as hot again shortly. This then changed to water going cold and not going hot again.
A friend kindly offered to have a look at the boiler for me (as I am quite skint right now but he is no plumber) and through things we have read on the internet, I cleaned the tubes (from the Differential Pressure switch to the fan) with cotton buds and blew through them. The boiler seemed to work with the front inner metal cover off but as soon as the cover was replaced and seemed to ‘touch’ the tubes attached to the Switch, the boiler would go out again. This was rectified by releasing the corner of the metal cover just slightly to let air out and then the boiler would fire up again and work. You could hear the noise of air when opened.
Ok, after much playing around for a good few hours, my friend thought I might have a faulty Differential Pressure Switch and need a new one. After much phoning around locally and having problems getting the part (that’s another story!!), I eventually got one and my friend replaced it (after going a week with the top cover slightly off so I could have some hot water).
. This seemed to work and I have hot water, great! However, now I have realised this obviously wasn’t the whole problem as I have now found out I cannot get heating for longer than 10-15 mins without the boiler shutting down and displaying the red light of death (overheating or so the manual says. I don’t know if has been like this since the water a few weeks back or started this week) The radiators get nice and hot. I can switch the boiler off straight away and then straight back on again and it works again but only for so long. The fan has been checked and is clean.
If anyone can offer any advise (apart from don’t buy a Sabre boiler) I would greatly appreciate it. Yes I know I should call a plumber and I know I will have to but I really don’t have the money right now so am just holding off with no heating for the moment. When I called the Sabre helpline they wanted around £200 to come and fix it. If it is bad news, please break it to me gently!! Sorry for the long post and thanks for reading.
I have a Sabre HE25 Combi Boiler (same as a Vokera compact 25 I believe?), which is only 18 months.
My problems started 3 weeks ago when the boilers green light changed to a flashing orange light which indicated a ‘temporary fault’ and to ‘wait’. The hot water would change to cold water etc after about 10 minutes and then come back on as hot again shortly. This then changed to water going cold and not going hot again.
A friend kindly offered to have a look at the boiler for me (as I am quite skint right now but he is no plumber) and through things we have read on the internet, I cleaned the tubes (from the Differential Pressure switch to the fan) with cotton buds and blew through them. The boiler seemed to work with the front inner metal cover off but as soon as the cover was replaced and seemed to ‘touch’ the tubes attached to the Switch, the boiler would go out again. This was rectified by releasing the corner of the metal cover just slightly to let air out and then the boiler would fire up again and work. You could hear the noise of air when opened.
Ok, after much playing around for a good few hours, my friend thought I might have a faulty Differential Pressure Switch and need a new one. After much phoning around locally and having problems getting the part (that’s another story!!), I eventually got one and my friend replaced it (after going a week with the top cover slightly off so I could have some hot water).
. This seemed to work and I have hot water, great! However, now I have realised this obviously wasn’t the whole problem as I have now found out I cannot get heating for longer than 10-15 mins without the boiler shutting down and displaying the red light of death (overheating or so the manual says. I don’t know if has been like this since the water a few weeks back or started this week) The radiators get nice and hot. I can switch the boiler off straight away and then straight back on again and it works again but only for so long. The fan has been checked and is clean.
If anyone can offer any advise (apart from don’t buy a Sabre boiler) I would greatly appreciate it. Yes I know I should call a plumber and I know I will have to but I really don’t have the money right now so am just holding off with no heating for the moment. When I called the Sabre helpline they wanted around £200 to come and fix it. If it is bad news, please break it to me gently!! Sorry for the long post and thanks for reading.