Prem 24 Comm 2400 on virgin

[dazieg14]

Hi

I have a premier 24 Poly with a comm 2400 installed.

I have taken a direct feed from the virgin JB outside my house and fitted it via a CSL filter to the comms module

I am having lots of crackling ion the line and the calls are vary faint.

Also i can seem to get the comms module to send text messages?


any help would be great

Dazieg

 

[sparkymarka]

What's filter for? Virgin don't send Adsl via phone line it via cable

 

[dazieg14]

There was still this nasty crackling on the line, thought it mite help??

 

[dazieg14]

Do you think that the problem could be the filter or the cable or the comms module??

a bit stuck here really

 

[sparkymarka]

No...have you enabled comms? If it's a bad line you will have problems with the modem tones

 

[sparkymarka]

Fit a socket on end of line and check that it ok for a start...

 

[dazieg14]

Can you run telephone cable with mains or coxal cable

Not the I gave but if ok ill use the same trunking to hide the cable

 

[sparkymarka]

Not ideal with the mains but it should be ok.

 

[dazieg14]

Do you need to have a phone socket inline with the comms module or can it be wired direct in

 

[sparkymarka]

Socket not needed but is better for checking line with a standard telephone

 

[Hoover]

sounds like the line quality isn't very good.

Checking with a normal phone connection should confirm as previously suggested.

You can change the modem level, in global options(3), system options (2), modem level(7) or scroll down to modem level, press No then 01 - 07 to change the values.

I would have to check which way the levels work to allow for noise on the line but thats how it can be adjusted its something like :-

value : 2 1 0 7 6 5 4 3
attenuation +4 to -10

usually find 2 or 7 being the best options to try if you are having coms problems, or get the gain of the line upped.

But think the crackling is a bad line/ connection.