Morning,
I'm hoping you good people/plumbers/central heating experts can help
I had my combi serviced yesterday by a Central Heating 'Engineer'. I was at work but the missus was in. Once finished there was an intermittent fault. The CHE said it was probably already there and was coincidental with him removing and replacing the boiler cover during the service.
He used the manual and support telephone number and ended up whipping his multimeter out for testing. He said it was the HT wire/cable that is broken and will need replacing (about £40) but as the boiler was a British Gas make and model and installed and supplied by BG he couldn't do anything else. He did try a local parts place for a spare but they didn't have one in. He also said just keep pressing the reset button to clear the fault until you get it sorted.
Not very good is it? Service a boiler, leave it with an intermittent fault and then essentially wipe your hands of it all...
Down to the details:
British Gas supplied and installed about 5 years.
Make and model = Worcester/Bosch RD532i
Other details on the plate - GC NO. 47 10810. 109 FD 488 and then the serial number 06xxx
The fault indicated on the display is 'FA' which according to the manual is "Flame detected after shutoff". Suggested actions in the manual are "Check gas valve and wiring to gas valve. Clean condensation trap and check electrode assembly. Flue clear?"
The fault appeared after trying the hot water tap last night. I had to reset it a couple of times and it was okay this morning for a shower.
Any ideas? Is it safe to use in the mean time? Was he telling the truth? What is a HT wire? He explained it as the same as the HT leads in a car? Providing a high voltage to the boiler.
Regards,
Kris.
I'm hoping you good people/plumbers/central heating experts can help
I had my combi serviced yesterday by a Central Heating 'Engineer'. I was at work but the missus was in. Once finished there was an intermittent fault. The CHE said it was probably already there and was coincidental with him removing and replacing the boiler cover during the service.
He used the manual and support telephone number and ended up whipping his multimeter out for testing. He said it was the HT wire/cable that is broken and will need replacing (about £40) but as the boiler was a British Gas make and model and installed and supplied by BG he couldn't do anything else. He did try a local parts place for a spare but they didn't have one in. He also said just keep pressing the reset button to clear the fault until you get it sorted.
Not very good is it? Service a boiler, leave it with an intermittent fault and then essentially wipe your hands of it all...
Down to the details:
British Gas supplied and installed about 5 years.
Make and model = Worcester/Bosch RD532i
Other details on the plate - GC NO. 47 10810. 109 FD 488 and then the serial number 06xxx
The fault indicated on the display is 'FA' which according to the manual is "Flame detected after shutoff". Suggested actions in the manual are "Check gas valve and wiring to gas valve. Clean condensation trap and check electrode assembly. Flue clear?"
The fault appeared after trying the hot water tap last night. I had to reset it a couple of times and it was okay this morning for a shower.
Any ideas? Is it safe to use in the mean time? Was he telling the truth? What is a HT wire? He explained it as the same as the HT leads in a car? Providing a high voltage to the boiler.
Regards,
Kris.