Reset User Code on Visonic PowerMax Complete

[vishaljh]

All,

I recently got a Visonic PowerMax Complete system installed via an authorised installer. After installation, he changed the user code to the code I wanted.

I have been using the keyfobs to arm/disarm the system and never used the user code since the installation. Recently, I wanted to add a new keyfob and you require the user code to do this. The problem is I can't remember the code. I have tried all possible combination without luck.

I might be able to get the installer code from the guy who installed this. He can't remember what the user code was.

Is there any way I can reset the user code using the key fob or installer code?

The guy wants to charge £70 to come out and reset these codes.

Any help would be greatly appreciated.

Cheers,
Vish

 

[vishaljh]

Can no one help?

 

[Europlex]

Why should the installer remember, or even have known your code in the first place?

Get him out.

It's called security, you've forgotten. No one's fault but your own.

£70, quite a reasonable charge from any one, other than *D*.

 

[vishaljh]

Thanks mate. I was not tring to blame the installer and I agree that this is completely my fault.

What I was trying to understand is if there is a way either using the key fob or installer code to reset the user code?

If not, i know I will have to spen the money and get this sorted.

Thanks.

 

[Europlex]

I don't know this panel unfortunately, but usually the master code is needed, to change codes, prog. fobs etc.

A fob, as far as the panel is concerned, is just another code, that's why you need to take note of the above.

 

[vishaljh]

No problem. Thanks for your help.

 

[brayed1971]

open the panel lid power down the alarm,mains and battery,you will see three pins def,put a link on ef and power the panel back up.remove the link and this will default the user code to 1111.any good.

 

[sparkymarka]

Bit late I think !

 

[Europlex]

Lol

 

[brayed1971]

might be late but helpful none the less,unlike some of the advice on here!!!!!

 

[sparkymarka]

Depends on who you ask !