I run a City & Guilds motor vehicle training centre and all the kids we have come from schools that deal in the sort of kids that other schools won’t touch. I spell it out to the schools that send them that I will not under any circumstances put up with any bad behaviour on grounds of H&S and my decision on allowing the kids to stay or go is final. Some of the kids can be right little f ****ers when at the school - fighting, biting and punching tutors, throwing chairs etc. but I have no trouble whatsoever when they are in the workshop because I make it crystal clear straight off that I’m not bound by the same rules as the teachers in their school. It works with 95% of them. The other 5% get sent straight back - some within 5 minutes of starting when they refuse to put boots or overalls on or even switch their phone off. I don’t waste time pleading with them or trying to encourage them to do what is expected. I tell them how it is and if they don’t comply, they’re out. It always sorts a class out when the biggest, mouthiest one gets put in his place or sent back. When they know they can’t get away with it, they don’t try. In fact, I think some of them actually respect being told where the line has been drawn and that’s the trouble with schools - unlike me they just can’t chuck a kid out as they have a duty to school them and discipline has been taken away from them.