I am not sure if this is the right place to post this so sorry if it is not.
I have had my window frames painted. The technique they used was to paint water-based gloss paint on the frames and also onto the glass. They did not create a neat edge up to and just on the glass but instead paint went quite a long way onto the pane. In addition, for some reason I have not worked out there were sizeable blobs in the center of the glazing. Each unit is made of multiple panes with up to ten in one window. After finishing the painting they then cleaned off the excess paint. The problem is that they have scratched the glass. The scratches seem narrow but huge in number. On some panes there are many many noticeable scratches extending to around 12mm from the edge of the glass. It looks somewhere between the glass having been sanded (although it hasn't) and a frenzied knife attack. Of course paint is lodged in some of the scratches making them more visible.
I have two questions:
I have had my window frames painted. The technique they used was to paint water-based gloss paint on the frames and also onto the glass. They did not create a neat edge up to and just on the glass but instead paint went quite a long way onto the pane. In addition, for some reason I have not worked out there were sizeable blobs in the center of the glazing. Each unit is made of multiple panes with up to ten in one window. After finishing the painting they then cleaned off the excess paint. The problem is that they have scratched the glass. The scratches seem narrow but huge in number. On some panes there are many many noticeable scratches extending to around 12mm from the edge of the glass. It looks somewhere between the glass having been sanded (although it hasn't) and a frenzied knife attack. Of course paint is lodged in some of the scratches making them more visible.
I have two questions:
- Apart from replacing all of the double-glazing units are there any other solutions?
- This looks like plain incompetence to me. Does anyone have any other view?