SMEG dishwasher doesn't complete cycle - safety level error

[sbrushey]

Hi,

We have a SMEG DI612CA dishwasher that is not completing its wash cycle. After a few minutes it beeps 3 times and then drains. The manual says that the error lights mean "safety level - the system which limits the water level inside the dishwasher has been tripped".

I have tried the rest procedure described in this thread... //www.diynot.com/forums/viewtopic.php?t=73881 ... but pressing the program button 4 times after switching it on just cycles the mode no matter how fast I press it.

When That post mentions to "Check for water in the base of the machine, not the tub" what does it mean. There is water in a plastic circular area at the bottom when I remove a filter and metal mesh screen. Is that the base of the machine?

Any help and suggestions would be greatly appreciated!

Thanks, Simon

 

[Leccy758]

The base of the machine normally means underneath the machine (there is usually a base against the floor which catches water) check in there for water as there could be a leak.

Sounds like it means your machine is not sensing that it is filling (does it fill and then stop and drain and try again to fill)

Been a while since I done a smeg machine but they have a pressure chamber that gets blocked (in the inside where the filter is there is a hole leading to a pipe and one leading to the pump. gunge builds up in these and can prevent the machine from knowing water is entering, it then times out and drains (some try 3 times before quitting) and gives an error message.

 

[sbrushey]

Thanks for your reply. The dishwasher is integrated so I will try and move it out later today to check the base.

No, it starts washing then after a few minutes it gives up and beeps 3 times. You can then hear the water drain away and it does nothing else. The indicator light then shows the error I described.

I will also check in the chamber you mentioned. Any specific way to clean in there or do I just stick my fingers in?!

Thanks again.
Simon

 

[Leccy758]

The following link is to SMEG and is for the PDF document that lists the error codes for the different types of display (with some pics)

http://www.smeg-service.co.uk/support/index.php?a=3#6

Hope it helps identify a possible culprit (does your machine have LED's on the door edge??)

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