Suspect bra wire in washing machine

[marb]

My wife reported a missing bra wire a couple of weeks ago. We checked the filter and the drum but found nothing. Today the washer started making a horrible metallic scraping sound. We stopped it, rotated the drum which was smooth with no noise. Nothing in the filter either.

It's a Hoover machine. is there anything I can do to get inside it and have a look or is it an engineer job ?

Thanks.

 

[rocks1]

Remove the sump under the drum. It's a black rubber cup.

 

[marb]

Is this it ?

Untitled

• marb
• 15 Nov 2014
• 1

 

[rocks1]

Yeah. That's it undo clip and have a look in the hole.

 

[marb]

I got to this via taking the back off , not from underneath. Can I also turn the machine on it's side to make it easier to get to ?

 

[rocks1]

Yes you can

 

[marb]

Ok, thanks for your help. Will report back.

 

[marb]

Took it off, looked and felt inside and nothing. What I can't understand is why it isn't making a noise when I turn the drum. Put it all back together

 

[rocks1]

It has got caught between the outer and inner drum. Due to the weight of clothes it will scrap. It will come out eventually in the sump.

 

[marb]

So do you think it ok to turn on again despite the noise ?

 

[rocks1]

Yeah it will loosen it up and drop down to the sump.

 

[marb]

Ok, thanks.

 

[marb]

I also read this on an advice site:

Objects trapped in between the outer tub and drum can also be the cause of noise, things like bra wires are extremely common to be retrieved from around the heater between the drum and they can cause damage to the machine and any clothing in it.

 

[marb]

The power light will not come on anymore as normal. If you mess around turning the dials a red light briefly came on and managed to get it to do a wash but this time again, no power. Just about got it going again but it does not turn on like it used to when the power is on.

 

[planenut]

Possibly the item is now near the element. If you can't see it through the sump, try taking the element out and attempt to spot it from there.