Texecom keypad silent on entry countdown

[powermaxlewa]

Hi all,

I can't seem to find a setting to turn on an audible countdown when entering the door (using a door contact on entry/exit setting).
Where would I be able to re-enable it? Something must've turned that off...

Cheers!

 

[Bigsosij]

U sure the door contact is working ?

 

[powermaxlewa]

U sure the door contact is working ?

Yep. It even gives me the countdown (I can see it on the display - it's just silent now for some reason) when armed or chime sound when unarmed

 

[Bigsosij]

Which texecom panel are you using

 

[powermaxlewa]

Here you go, mate

 

[Bigsosij]

U checked under speaker tones ?

 

[JohnD]

U checked under speaker tones ?View attachment 330361

How do you get to those options?

 

[powermaxlewa]

That was all set up correctly - thanks for checking, though! Just found the issue. I had the area programming set to timed exit for some reason... Maybe this got changed when I changed the batteries in July... Check here for more information: https://www.diynot.com/diy/threads/...entry-exit-vs-timed-exit.623647/#post-5651483

Now it gives me a proper countdown sound when I leave (interrupted when I open the door) and - most importantly - enter the house again

 

[powermaxlewa]

How do you get to those options?

In engineer mode - global options

 

[JohnD]

Ah.

I don't have engineer access.

 

[powermaxlewa]

Ah.

I don't have engineer access.

Contact your installer - I think they are legally required to provide it to you

 

[JohnD]

Why do you think that?

 

[powermaxlewa]

Why do you think that?

I think someone told this to the sellers of my house when they sold it to me (including the texecom system)... I think it might depend on your installer contract. In any case, it would make sense to check with the installer to get hold of the engineer code.

 

[powermaxlewa]

That was all set up correctly - thanks for checking, though! Just found the issue. I had the area programming set to timed exit for some reason... Maybe this got changed when I changed the batteries in July... Check here for more information: https://www.diynot.com/diy/threads/...entry-exit-vs-timed-exit.623647/#post-5651483

Now it gives me a proper countdown sound when I leave (interrupted when I open the door) and - most importantly - enter the house again

Alright - actually that only appeared to have fixed it for a an evening... Today, no entry sounds were audible again. I unchecked the Speaker Tone settings again for the Entry (to make a star appear) - then left the engineer mode. Since then it's working again. What is interesting is that when I check the Speaker Tone settings menu now - it shows an E and not a * anymore... Hope this fixed it for good