Our new house has a phone socket downstairs which is separate from the main bt connection box and works fine. The upstairs socket has no ring tone when a phone is plugged in.
After looking at the main bt box into the house the downstairs is wired to the orange and white wires but the upstairs phone socket is connected to the green and black wires, any ideas why this is and possible cause for the upstairs not to work.
thank you
After looking at the main bt box into the house the downstairs is wired to the orange and white wires but the upstairs phone socket is connected to the green and black wires, any ideas why this is and possible cause for the upstairs not to work.
thank you