I thought we had a faulty euro cylinder but I've just swapped it and still have the same problem.
Normally I lock this uPVC door by moving the handle up then down, then inserting key and locking.
To open the door, I unlock with key, push the handle DOWN, then have to turn the key another quarter turn to actually open the door.
Right now, everything works *except* for that last quarter turn with the key.
This is only a problem when coming in from outside. The lock still works as normal when pushing the handle down from inside, and the door opens. Any ideas? Does it mean replacing the whole multipoint lock?
Normally I lock this uPVC door by moving the handle up then down, then inserting key and locking.
To open the door, I unlock with key, push the handle DOWN, then have to turn the key another quarter turn to actually open the door.
Right now, everything works *except* for that last quarter turn with the key.
This is only a problem when coming in from outside. The lock still works as normal when pushing the handle down from inside, and the door opens. Any ideas? Does it mean replacing the whole multipoint lock?