I've got an ancient Vaillant combi-boiler (model VCW Sine 18 T3 WF H).
It's prob older than me, but we've never had any problems with it at all...
...until we get a card on our door from National Grid saying "sorry we missed you - we visted to exchange your gas meter". I have never requested this. We then find out that the pilot light on our boiler has gone out, although the gas supply (to our hob) is on.
I suspect that the NG man came whilst we were at work, fiddled with our gas meter (which is outside of our house) turned off our supply and then turned it back on again and this put out our pilot. Does this sound right?
Trouble is now cannot relight our boiler - can anyone please help?
We called NG who denied that the problem was anything to do with them - they claimed that it was just a co-incidence that our boiler stopped working on the same day as their visit!?!
NG said they would never fiddle with our gas or meter without someone being at home. However, you could clearly see that someone had been working on our meter.
Any thoughts as to how I can get my vaillant lit and what I can do about NG?
many thanks.
BTW - do I have the record for the oldest Vaillant?
It's prob older than me, but we've never had any problems with it at all...
...until we get a card on our door from National Grid saying "sorry we missed you - we visted to exchange your gas meter". I have never requested this. We then find out that the pilot light on our boiler has gone out, although the gas supply (to our hob) is on.
I suspect that the NG man came whilst we were at work, fiddled with our gas meter (which is outside of our house) turned off our supply and then turned it back on again and this put out our pilot. Does this sound right?
Trouble is now cannot relight our boiler - can anyone please help?
We called NG who denied that the problem was anything to do with them - they claimed that it was just a co-incidence that our boiler stopped working on the same day as their visit!?!
NG said they would never fiddle with our gas or meter without someone being at home. However, you could clearly see that someone had been working on our meter.
Any thoughts as to how I can get my vaillant lit and what I can do about NG?
many thanks.
BTW - do I have the record for the oldest Vaillant?