Hi
I need to arrange for the internal Virgin Media coax cable to be re-routed. Long story short it needs to go from being hidden under edge of carpet to being visible and routed around the wall. So it needs to be a tidy job.
I'm reading conflicting info online. Some folk are saying they bought their own cable (that meets/exceeds Virgin's spec) and routed it themselves, leaving a small coiled section either end for Virgin to attach connectors to and test. Others are saying Virgin is quite strict about using its own cable and the work must be fully completed by their engineers.
I'm not averse to using Virgin if I need to, however as I say I need the work to be tidy and I'm not 100% sure a Virgin engineer will take the care needed.
Have any of you run your own cable and if so, did Virgin connect it without questions asked? Note this is just inside the property i.e. the cable that runs from the (termination?) box to the broadband hub and tv box.
I need to arrange for the internal Virgin Media coax cable to be re-routed. Long story short it needs to go from being hidden under edge of carpet to being visible and routed around the wall. So it needs to be a tidy job.
I'm reading conflicting info online. Some folk are saying they bought their own cable (that meets/exceeds Virgin's spec) and routed it themselves, leaving a small coiled section either end for Virgin to attach connectors to and test. Others are saying Virgin is quite strict about using its own cable and the work must be fully completed by their engineers.
I'm not averse to using Virgin if I need to, however as I say I need the work to be tidy and I'm not 100% sure a Virgin engineer will take the care needed.
Have any of you run your own cable and if so, did Virgin connect it without questions asked? Note this is just inside the property i.e. the cable that runs from the (termination?) box to the broadband hub and tv box.