Went to service an oil boiler, backyard full of S$%T!!!!

[grill]

Hi guys,

Just a quick question to check and see if im being a pri madonna. Got a call from a guy saying his oil boiler was leaking and he wanted his boiler serviced. There were 3 problems with this job.

(1) The boiler house came right down tight on the top of the boiler so i couldnt get in to clean it out properly.

(2) The back yard drain was blocked up and the whole yard was covered in a scum which was i assume decomposed food and sewage!!!!

(3) The oil tank was empty so couldnt check if the bottom outlet was leaking.

Its a student house so i reckon they have tipped the tank and cracked the bottom outlet hence the oil leak. Couldnt really see any leaks around the boiler but i didnt feel about too much due to point 2 above.

I walked away from the job anyway. Did i do the right thing?? Would you charge for this???

Yours still finding his feet

Grill

 

[kevplumb]

charge an hour walk away and tell them you will return when it's fit to work in

 

[Agile]

If the oil tank was empty then how could you service and set up the boiler?

You should invoice for about £36 to covert he wasted journey and say you will complete the job when the tank has been filled ( and the yard cleared? )

As far as the boiler cover is concerned, after getting the £36 you will have to decide whether you should return or not.

Tony