Just had the plumber round, he had worked on quite a few of these in the past and echoed what everyone here has said about it being total rubbish.
He took the cover plate off the bottom of the heat exchanger and it was completely full of some kind of ash like deposit which he cleared out and he thought this was blocking the pipework and sump causing the leak.
Unfortunately this didn't fix the leak and he said whilst he could change the heat exchanger (and had done one in the past) I should consider replacing the boiler because the labour time was about the same and I would still have a 13 year old boiler.
Worked on quite a few yet thought that was blocking the pipework? What would replacing the hex do?
He doesn't like repairing these, a very bad repped boiler but can be fixed, for the fault you describe much less than a new one.