To be fair they are a great little company I have spent a day down there and a nice hotel room. Birmingham based, head of board (can't remember name) was a worcester man who set up his own manufacturing co. his brother Jerry? is an engineer, he designs everything, with some help from the suppliers, now ecoflam was riello. ecoflam technical man was present and stated that "the matching we get with these boilers is the best you will find anywhere".
For a gas fitter the combi performance was absolutely astounding, it would out perform a worcester hiflow, they ran a bath up to the overflow judging by my experience hand held in the water it was about 45 degrees at 16 lpm, but more importantly this was after it had already completely filled the bath (hence why it outperforms a hiflo).
The oil boiler huge cast iron jacket becoming a thermal store sems to generate an immense amount of latent heat which seems inexhaustible (compared to gas storage combis).
It is a shame that they don't have a good draftsman on the staff of this family orientated business. The workers were all well motivated and were actually making things and taking pride in it. They were very pleased to talk to an actual engineer.
Jerry spends a lot of time trying to design out problems. I am sure he would be absolutely delighted to receive a call from you oilman with the good constructive criticism you can give. I am also certain he would love you to go down for a day, and if you do arrange it let me know I have an open invite and would love to go again.
It is a shame that the permanent pump operation is precipitating use of plate heat ex as a filter, Jerry could engineer this problem out, I would suggest a magnetic cyclone filter which he might have to get engineered, would far improve the mark.
I would say that the need to heat the store was well outweighed by the excellend dhw performance.
How refreshing it is to see a boiler that manages to meet regs whilst avoiding surface mount components and uses a plug in relay. How many times have I called for relays we can change on this forum?
I am sorry they can't provide a good flow chart.
But trust me they are all ears to quality suggestions from the field and would invite you with open arms, in fact if we could get a gang of us to converge on Birmingham they would love it, they asked me if I could get a group together.