bosch washing machine

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Cannot open door afer wash cycle has finished. Is the fault an electrical one?
Model WFB 4000
 
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All are on time delay after cycle completes, could be the solenoid or relay gone. Suggest ring Bosch tech help line.
 
Hi.
I have now this exact same problem of the door of my washing machine BOSCH WFB 2000 not opening after wash.
Could you tell me how you solved the problem?
Thanks a lot,

Peggy.
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