Recent content by alliceH

Just wanted to say a big thank you to petit pablo for his advice on my boiler problems. I took your advice - contacted BG again and this time spoke to someone really helpful who sent another engineer and a manger to look at the boiler. I also got an independent in to take a look. Consensus is...

Yes it is an ideal! You obviously recognise its annoying ways. It was tempermental when first fitted but has settled down and been Ok for the last few years. I know the engineer groans when he comes out to us... BG were really good when I lived there but obviously getting info via the tenants...

Thanks for the advice - that's really helpful. Its all a bit complicated as tenants live in the house and its 5 hours away and British Gas say I can't talk to the engineer so I'm reliant on a scrappy note from the engineer and what the tenants tell me. Apparently its working and they have hot...

Hi, Wonder if anyone can give me any pointers? I have a 6 year old boiler that has been annually serviced by British Gas since it was fitted. It wasn't working very well so they came and replaced some parts under the Homecare plan, then it broke down again a few days later and they said it...