Recent content by ava007

well it doesn't look like I am going to get the answers I need from here so thank you for your time. The letters have been enlightening to say the very least. luckilly or not Norfolk County Council have set up a rogue traders net line so hopefully the customer will feel a liitle more reassured...

I'm wondering why the manafacturers give instuctions on how to do a simple check before incurring the cost of calling someone out, without giving information about where to find the parts they refer to. ava

The service was carried out by a local plumber. The cold water cut into the hot water shortly after the service and has continued to do this. I don't really want to have him back. I need to understand something about the system so hence why I have asked for a diagram and termonology. The stats...

Hi again the model is Vokera 20.80 RS Flomatic hope this means something to you. Ava in panic mode!

Hi and help! Is it possible for someone to give me an easy to follow diagram and names of parts please. My hot water went off gradually. The thermostat isn't moving. this morning I have no heating and the top of the case is red hot. I have switched everything off, including the gas supply...