Recent content by bfgweb

Capacitor replacement didn't work for me. Email contact with Honeywell ... replaced unit received within days ... free replacement due to my 'faulty batch' number. Good luck with capacitor, it's so frustrating when heating systems fail.

After providing an explanation and serial number to Honeywell only yesterday I received a pleasing email this afternoon. They have put free replacement programmer in the post to me. Coming from the Netherlands so need to be patient, but very impressed with Customer Support at Honeywell. 10/10...

Just done similar to El Barto - turned off backlight and can now operate either HW relay OR CH relay (but not both at same time). My programmer falls within suspected batch so have emailed Honeywell requesting help/replacement as suspect item faulty. Will await their reply. If reply is negative...