Recent content by clairebear16

Thanks very much to you both for your speedy replies! I've removed the cylinder, and it appears the cam has slipped. And you're right, I had a new key cut recently and it has always been sticky in the lock, so my fault I suppose! I'll buy a better quality cylinder too this time. Thanks...

Hi, I have a sliding UPVC door, with a multipoint lock. I can lock the door from either inside or outside, but can't pull the key out once it is locked. The key almost turns to 12 o clock, but then appears to be stopped by something. Can anyone suggest why this is, and is it likely that...