Recent content by dkalaan

Thanks, I've PM'd you.

Im sending both my panel and smartcom to texecom support to figure it out. Resorted to all techniquesbut hasnt resulted in anything

Its not upgrading, as all 4 LED's flash when it upgrades. Its only the Cloud LED flashing and LAN LED solid. Texecom india checked my programming by taking my system on remote and checking my panel via Wintex. They also asked me to ship the smartcom to them which they confirmed that they...

It's after resetting the smartcom.

Its connected via the Com Port 1 - Smartcom and Com Port 2 - ComIP. DHCP is being used to assign the IP address. UDL is set and verified. ARC1 has texecom connect defined. Com ports are set on Com1 - Smartcom and Com2- ComIP Connected it via LAN as well and checked its still giving the...

So i set up a new network without any symbols at all, no luck, i even cycled the power of the smartcom after the change but no luck the cloud LED is still flashing rapidly.

No the 2.4 GHz & 5 GHz SSID's are not unique its a mesh network. Yes my wifi has symbols in them. Yes Wifi signal strength is greater than 80% at the location where the Smartcom is installed. As for all the above holds true in terms of Smartcom being connected over WiFi, will it matter if I...

There are just 2 SSID's here, so interference is not an issue. The problem shows up on LAN connectivity as well, this is my primary way of connecting, connecting via WiFi was just to debug any network issues in my internet and try mobile hotspots to make sure its nothing in my network. I have...

I have a Premier Elite 168 Panel on v6.02 and a Smartcom on V3.03. My Cloud LED light fails to stabilise, im being able to generate an app code from my panel but whenever I try using that app code on Texecom Connect V1 or V2 or Texecom Cloud it doesn't work. I've sent my texecom smartcom to...