Aha! I hadn't realised about the lower settings. I will make sure it's on 5 or higher.
The other problem is that it still cuts out - pilot and main burner go off and the boiler has to be restarted manually.
On the thermostats, there's an overheat stat on the pipe leading into the heat...
I've got an intermittent cut out on a VCW240H - the pilot and main burner both go out randomly, though more often when the boiler is fired up from cold.
The boiler has just recently been put back into service after 6 months off, so I've serviced it including flue check, burner cleaned, gas...