thanks Emma, had it fixed in 5 mins on Saturday, much appreciated
and handymanjo thats great, would have helped if i was looking up the correct instruction in the first instance instead of googleing PR5648.
i am struggling to figure out how to change the phone number dialed when the alarm is tripped, i have the same alarm keypad as emma 1977 above and similarly have just moved into a house with this system,
the previous owner is now sick to death with phone calls from alarm company when my wife...