Recent content by Flattry

Apologies, hopefully I’m quoting correctly now. It’s the larger tank which is near-empty and not filling. I haven’t tried unwrapping the smaller tank yet. Does the large cold water tank supply water to the boiler? Is it possible that this float arm issue is a second, unrelated issue? Yes I...

I finally got a chance to investigate the cold water tank further. You were right to be suspicious. It’s almost completely empty, and was filling by a trickle. I wiggled the ball valve (which moves freely) and it stopped filling at all. Flow out of taps throughout the house seems normal.

We have a cold water tank in the loft and a smaller tank next to it. I don’t know how to check them. They look well wrapped up.

New information - the pump does in fact come on when the boiler comes on. I hadn’t noticed this because the pump is upstairs, the boiler is downstairs, and I hadn’t previously made it to the pump in time before the boiler stopped with the F22 error. But with an assistant I confirmed that the...

Last night we had a power cut. I woke up to our British Gas 330+ showing a F22 Dry error. The pump (Grundfos Alpha 2) has no lights on it, so either it’s been damaged (by the power cut?) or there is no power running to it. I cannot locate a fuse dedicated to the pump - it appears to be hard...

Thank you all for your advice.

Hi, I’m investigating lukewarm radiators and intermittent hot water in the house I’ve just moved into. We have a British Gas 330+ boiler. I note in the manual it says the boiler is factory preset to 18kW, but upon entering the diagnostics menu I see the “boiler output” is set to 10kW, and the...