Recent content by geoffjenny

a grateful thanks to those who tried to help us we are truly grateful a big question mark to those who found it necessary to smatter their answers with discourtesy - was that necessary - we all have skills and knowledge others do not - why answer on a website people go to for help in such a...

i understand that all actions have a reaction and i understand that you all believe that i have touched something but i honestly do not think this is the case - i have been very careful not to play around with the engineers menu and have only performed health checks walk tests bell tests and...

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i'm sorry but i do not know what shorted out the reset pins means long after it had gone wrong and i could not get it to set i did reset the engineer code to the book default and the master user to the book default in case i had mistakenly scrambled something up - but although i have...

have the info from the log that you wanted (i think) will start with directly after the power cut battery fault tamper 17 tamper 16 tamper 09 tamper 08 tamper 07 etc down to 01 ac off system open remote added 02 remote added 01 ac restored rem removed 01 rem removed 02 code...

no idea what an id pad is - have an alarm keypad in the hall and another in the bedroom that's all - have not 'played around' in the engineers menu just reset the code exactly as per the manual NOTHING ELSE for user and engineer just in case we had muddled something when trying to remove the...

not sure exactly what you want by log events just shows code entered and the various things we have been into remembering i am an amateur would you tell me exactly where you want me to look and how to do it thanks now have system back to 1234 for engineer and 5678 for user have 3 circuits...

i am always totally honest - if i have omitted any info - it is because i did not know it was relevant - i am not tight i am retired early due to ill health and as a long time worker do not receive any assistance so have to watch the finances and like you i knw it is just something simple so if...

thanks to everyone trying to help latest situation - read another site where someone had something similar - did engineer reset and they were ok - followed instructions meticulously and have reset engineers code to default and completed relearn the system is open and if we try to arm the...

does anyone know what has happened to ace security in chesterfield as this is our original alarm company and their number is just constantly engaged

answer to that is yes but when we purchased the house we had the red care disconnected by the alarm company who originally installed it as we did not want it directly to the police - so we paid them to come out service it remove the red care but I believe it needs to be reset by the engineer it...

just an update have purchased a new battery but alarm still will not set so is there any other suggestions on what the problem might be. basically- power cut- alarm went off - now it will not set

can i just ask if the battery is faulty will the alarm the alarm set or not? where would it tell me that the battery is not working