Recent content by goble

Great thanks for you help

The window in there before was also UPVC not sure whether the old one was one window or several. The window currently in place is 3 individual windows with 2 metal poles but not a spreader as far as I am aware. I do not think the window is necessarily the problem now but more what has happened...

Not sure if you can see from photo 2 but there is no wall above the window From what I could see when they took out the window there is no lintel and the roof in that part just sat on top of the old window. Regarding the joists I have no idea it hasn't been mentioned. Do you know whether...

Good question, it is a bit of a strange roof. I believe it is just made of fibreglass and possibly upvc round the edges. It is fairly bulky and weighs a fair but.

The damage was caused by the roof dropping in the centre of the gap by 25mm when they took the window out because they did not put in any supports, especially given the amount of gravel on the roof. Due to this the roof has lifted externally in the 2 front corners and also now when the roof...

Yes correct they are below the roof see pics. Without doubt they are trying to get out of dealing with any damage caused.

Our roof was damaged when they changed a large window as they should have put roof supports up. The surveyor mentioned this when he came round for the initial survey but the fitter did not do it. I just want to see the survey report to make sure it was on there and any other notes relating to...

Hi, I want to request a copy of the surveyor report that was completed by our window fitters surveyor and any fitting notes they may have. Can anyone tell me answers to the following. 1) Am I within my rights to do this. 2) Do they have to give these to me or are they simply their own records...

Hi all To cut a long story short our GRP roof was damaged while replacement windows were being fitted, effectively due to the roof not being supported when the window was replaced. This support was needed as there is quite alot of gravel on the roof so weight bearing down on it. As part of the...

So the boiler cut out again today and this time there were fault codes, but it was not the thermistor fault code but the Ignition Lockout code. I understand this could still be numerous things but any ideas? I did also notice today that outside on the floor under the flue there is a wet patch...

Okay thanks for the explanation ianmcd it is appreciated. I forgot to mention that after I adjusted the flow temperature and was monitoring the rads the boiler cut out but there were no fault codes on the boiler. Would a faulty thermistor give fault codes?

I turned the flow temperature down and it didn't seem to have any effect on the radiator temperature. This may be a silly question but how does the thermistor affect the hot water temperature, I thought it was the thermostat on the cylinder tank that controlled this?

Have checked and the immersion is not on. I think the radiators are getting hotter or at least the wife says so, but can't be 100% sure as we have only been in the house 6 months and I did not really notice how hot they got before this started.

Hi all, a few weeks ago the following 3 things started happing almost simultaneously. 1) Hot water became constantly boiling hot. 2) 3 port valve in airing cupboard starting making humming noises. 3) Boiler would cut out randomly and would need re-setting (Potterton Promax SL version 24)...

Great thanks for the replies and the concensus that the quote is fine, just wanted to make sure as I could not get any more quotes as everyone else I called was too busy to even come and have a look. Shall leave the booking with the guys that quoted. Thanks again