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I also pinged the question to the manufacturers ~ this is their response recieved today.
It sounds as if the pump motor is jamming or possibly a float switch problem, If it is a motor fault the problem is terminal & the pump will need replacing, the best way to check the float switch is to...
Just moved house and the power shower pump when operated pulses ~ you can hear the pumps power going on and off ~ this occurs initially at the start of a shower for approx a minute then the pump stops working and it is only the water pressure that drives the shower. If the shower head is lowered...