Recent content by Jacqueline Semmens

Many thanks for all the help, my husband even suggested fitting a plug to try the heater , as by the time that he arrived, the radio switch had switched it off anyway. He didn't think much of that idea ? So am l right in assuming that there's no resettable thermal cutout in the XT9800 thermostat...

Hi, thanks, l see what you mean, so perhaps the 9800 kit is faulty, will get him to try another one.

Yep, did that, there was a circuit, he's bringing back another thermostat and cut out to try, does anyone know if this heater has a thermal cutout that we may need to reset ?

Hi, l have a Dimplex XT12/8 storage heater that is not heating up at all, it is run by economy 7 and switched on by a radio signal. The actual socket is working fine, the light comes on as usual. Can you tell me if this model has a thermal cutout please ? We have had an electrician to fit a new...