Recent content by marsden

Funnily enough, they didn't charge me for materials. Surely they could have tried to extort another £100 for a bit of plywood and 4 nails? :D However, it did state on the invoice that all materials are still the property of the company until the invoice has been settled! I wrote them a...

It was a proper joiner who did the work. Invoice came from a joinery firm in my area.

Yes, I have insurance. But I have a very high excess which deems an insurance claim pointless. I mentioned this in one of my earlier posts. I'm not looking to "bash the tradesman", just want to know the best way to dispute an amount which I don't think fairly represents the level of work...

Is it common for customers to haggle with tradesmen over invoice amounts, or does the tradesman always have the law on their side and so know they don't need to compromise? I don't mind coming to a reasonable agreement with him (say £150). Should I send him a cheque for that amount and say I...

I'm not disputing that the joiner needs paid, I just think that £240 to fit a piece of plywood (80cm x 30cm) across a window is a bit much. Besides, he's pretty much got a captive market. Police call him out and authorise the work, customer doesn't need to agree price, then charges customer...

Hi there, First post. I am hoping you can maybe give me a bit of advice. My home was recently broken into while I was out and fortunately the robbers were heard by a neighbour who alerted the police. The police arrived and the robbers were arrested. However, to secure my property they...