Thank you very much for replying / help, it is indeed the customer service aspect rather than human error that irked me. Hope you don't get too much Pi** taken :-) a bit of common sense and care goes a long way.
No RIDDOR, Ok thanks I'll wait till the paperwork comes through. The owner of the company did tell us Gas Safe could inspect it and that info would be on our paperwork - I'll look out for that info.
Hi and thank you in advance, we had a new boiler installed Thursday and discovered we had a leak on the gas meter Sunday - meter was hissing and smelled strongly of gas - turns out the thing circled in red is missing a bung or cap - can anyone tell me what the thing is called please? Rang...