Recent content by Matt000

I've got some updates from yesterday. A different engineer was sent by the manufacturer, who was much more thorough than the other two. To be honest, he did more in an hour than the other two in a year… Ranting aside, here are the updates: 1) We can't drill additional holes in the middle...

I did some water tests. First, I poured a reasonable amount of water on the yellowed area. It moved sideways a bit first as expected, but then it quickly found the drain hole, which functions well (photo attached). As long as I only poured water in the yellowed area, everything was fine -- the...

Photos attached as promised. There are two drain holes in each door. It seems to me that water from these drain holes should drip into the outer part of the fixed profile. I also noticed a little hole underneath the top latches. It looks like a drain hole, allowing potential water in the top...

My French doors are 'open in' by design -- i.e. I didn't ask the manufacturer to turn them around or do anything with them. And as far as the profile drawings go, it looks to me like the profile doesn't slope either way. Seems level, but I might be wrong. Nevertheless, this is good to have in...

Thank you for getting back to me. Ok, this is reassuring. I was afraid that the new holes drilled into the bottom mullion cap were already a mistake. Also, makes sense what you're saying re hard to control and easy to control aspects. It just seemed a bit drastic to me to drill new holes to...

Hi all, I would really appreciate your help please. I've been struggling with this issue for a whole year now. There's still no resolution, and the stress is starting to affect my day-to-day life. The manufacturer is completely useless (although pretends otherwise to save face), but they have...

Hi David, I'm having the EXACT same problem. Like literally, I am in a flat, on the 3rd floor, south facing with French doors and a Parisian balcony. Except mine is a year old. The leak is exactly in the same place as yours. Rainwater accumulates in the bottom left corner of the door frame...