Recent content by Michelle96

"Has the cause of the problem been addressed so it doesn't happen again?" Yes, the non return valve on the entry to the building has been left off as it keeps backing up if put on - can only assume that the 'fall' on the internal pipe doesn't meet the required gradient to let the waste flow...

Wow, I had no idea that after my last post on this that more of you came in to offer advice. Thanks for that. As an update - I used a wetvac to suck it all up (which took 3 days) and dumped it all down a manhole that is under a panel in the basement. A friend recommended a 'handyman' to then...

Thanks Squeaky, just popped to local hire shop and going to try this myself.

Thanks for replying. Only problem is my builders who converted the basement removed the non-return valve that should have stopped it happening as they said it was causing blockages in the building so I believe this means its not Thames Water but our fault. The builders want thousands to put...

Hello, My basement was flooded with sewage from the mainline when it rained heavily. The water is around 10cm deep and I need to get it pumped out. I tried Dyno Rod but their local service does not offer this. I've tried looking online but all I come across is links for tanking a basement to...