Recent content by mkdr30

  1. M

    Glow Worm "One Off Repair" Complaint Help

    there was no suggestion of a possible leak, he apparently said (to our builder who was fitting a floor at the time) he doesn't ever re-fill systems after fixing a boiler "because he was not insured". yeh pump replaced, boiler working and much less noisy so from that end a good result...
  2. M

    Glow Worm "One Off Repair" Complaint Help

    Hi Assume you are BG engineer? Would be interesting to get your take on my opening post. Do you think we should be making a complaint? As usual I get a bit in my teeth and sometimes don't know when to let go...
  3. M

    Glow Worm "One Off Repair" Complaint Help

    sorry about the quality - this is the PRV after the engineer left site.
  4. M

    Glow Worm "One Off Repair" Complaint Help

    thanks for the replies and for the name. I totally get what you are saying about engineers under pressure and the issues of expensive parts. I'm complaining to Glow Worm but will try and focus blame on the company. In this case I knew it was the pump - and thought the Glow Worm repair...
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    boiler

  7. M

    Glow Worm "One Off Repair" Complaint Help

    you might question why I went with glow worm when we have a good plumber on hand.. - well plumber advised it would be cheaper to replace the pump this way, and be done in a day. I think there's not much in it and totally obviously regret it now.
  8. M

    Glow Worm "One Off Repair" Complaint Help

    Hi All Long story short (ish) I have a Glowworm Flexicom 30CX, for a few months the pump on it has been noisy/rattling etc... The other day I get home to find water pouring from the casing. Suspected the pump but not 100% sure, I opt for a Glow Worm engineer for £260 with a promise to...
  9. M

    Underfloor Manifold 5mm valve problem

    Apart from the untidy cabling in the pic (which has now been tidied) what offends you about it? Genuinely interested, im the customer, not the fitter.
  10. M

    Underfloor Manifold 5mm valve problem

    oh ok - yeh its 15mm plastic, but all seems to be running fine as is. I guess if they are problem its a easy job to swap out with copper in future. The manifold attachments are 15mm.
  11. M

    Underfloor Manifold 5mm valve problem

    The screed is calcium based and can handle temps of up to 65c flow. The system is working properly now with an even surface temp of about 35c on the screed. Hoping this will result in a final floor temp of about 26-27c. Assume you mean big rooms are difficult to heat with UFH? Well this one...
  12. M

    Underfloor Manifold 5mm valve problem

    they are standard 16mm screed underfloor pipes and have to be plastic to minimise the risk of leakage when encased by the screed. Pretty standard in ufh for years now.
  13. M

    Underfloor Manifold 5mm valve problem

    seems we've sorted this issue now. I looked at the pump isolators and found one to be in the closed position. Had been that way ever since install nearly 10 days ago. Valves in question have been scewed back in and capped off. Hopefully will have a toastie warm floor by tomorrow.
  14. M

    Underfloor Manifold 5mm valve problem

    yeh 1 zone. To be fair this pic was from day of install so it has been tidied up since. The manifold is basic but I had noticed the lack of flow meters which is a pain. I'm trying to figure out what to do about this valve - as per my opening post, its something ive caused by over...
  15. M

    Underfloor Manifold 5mm valve problem

    Hi all first time poster, so be kind, even when you read what I've done! I'm having a kitchen extension done at the moment, we've opted for wet/screed underfloor heating throughout. Our builder and a plumber set the system up and its been commissioning for a couple of weeks (we are...
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