I tried a completely new email and did as above but still could not get an installer code?
Anyway i emailed texecom customer support with the issue, they asked for the panel GUID, i sent them that and he must have reset something, when i logged on it just worked normally with email them panel...
Firstly thankyou for you patience and help so far, i really appreciate it,
When i install the app from a fresh i get this screen, if i select installer obviously i need the id, if i try create a new account it rightly says my email is already registered with texecom! :unsure:
Ive been on version 2 since its release, its on an elite 24.
Got a new phone as i broke my old one and when i went into the app it asked me to log in, put in user which is my email as before, got the app code of panel etc but it now wants an installer id and i cant seem to get around it? used...
struggling with this, can get code from key pad but keeps saying need installer id
was working perfect after for some time years even!, new phone wants me to re-log in but with my email is saying wants an installer id, if i select new user i.e not an installer it says email in use...
looked on...
Just to update this, i got a new pcb at £45 which seemed to cure the problem... then it came back!
ended up being the multi pin connector working loose, give it a wiggle and it works, something must not be quite right but at least it fixable when im desperate for it.
Again you were correct, i was using the wrong method to upgrade the app, you can upgrade free from version 1 to version 2, (foolishly i was selecting installer as i fitted the alarm not paying attention correctly to the options)i then reinstalled version 2 on my phone,
it migrated all the...
its asking for an installer code sadly, to get this i believe my system has to be on a cloud account of an installer, (if you put an code in it says it cannot locate my panel on a cloud account and i must add it first) annoying really as this it why i chose texecom in the first place...
unless...
You were correct!
just downloaded latest wintex and it connected in a flash, Many thanks for you prompt kind help,
i will see how i get on with the app.
on another note does the latest app require the cloud, ive not bothered with this in the past as i understand it attracts a fee?
ive downloaded the new app and generated a code via the old app loged in as engineer, still would not log onto panel?
its like it communicating but not logging on same with wintex?
i might try with a code generated from the panel as you suggest and see what happens.
so i noticed on my phone that even though i still receive alerts i.e access to panel, setting un setting etc that i can no longer arm or disarm the panel?
the little connection icon ion the top right of the screen in the app is constantly spinning as if its trying to constantly connect and the...
Having had a look around it would seem like it either the fan (very expensive £150 ish new) or the pcb,
will work perfectly for around 10-15 nails then it will flash red green on the light and the fan stops, if you drop battery and pop it back in it will do the same again,, i.e work for 10-15...
believe it was the AFQ-0001, (aka TD) perhaps i was unlucky, to be fair it was sun facing and never got false alarms due to this?
it went in the bin yesterday so no warranty claims, i did carefully check and set the distance as per the instructions and the turn dial underneath.
looked at the...
i had a texecom external pir which was ok not great, it did not always clock movement at furthest reach but sadly its died, power to unit but does not register movement. tried rest still not joy. Only 2 years old.
It was average at best i would describe, (and not cheap £60 i believe) only there...