Recent content by Mrjollyjoe

Hello, I have a grant vortex pro boiler external which i believe may be drawing air, new install ish! I have read loads of threads but cant seem to find anything to help so thought i would ask, Works central heating perfect no air ever appears to be draw in and none in rads. When it goes...

sorry for late reply i was busy last night, im using a std setup with i believe 2k2 and 4k4 resistors supplied with texecom (or used to!) units. ive not tested the voltage at the expander can you see this in wintex? so alarm>expander 1 with pir door sensor (one with wierd resistance Roller...

So ive moved and changed alarm panel, not far! all up and working however im connecting to some agricultural buildings which the old panel was connected to and for the first few days all was well, there's an expander in there which my old panel connected to so the feed just goes to the new...

thankyou brilliant idea!

good news what did it turn out to be in your case?

if you go to the cloud you will need to add you panel i believe, ive just installed a second one and contacted texecom for help they advised me to add the panel to my cloud account then it will work. I was having literally same error as you.

So ive moved house , left my old elite 24 in the old house but brought my smart com with me, yes im that tight. Installed in new house with new elite 24 all working nicely with smartcom but because my cloud account it so old i don't have edit privilege's so working with texecom to either add my...

I tried a completely new email and did as above but still could not get an installer code? Anyway i emailed texecom customer support with the issue, they asked for the panel GUID, i sent them that and he must have reset something, when i logged on it just worked normally with email them panel...

Firstly thankyou for you patience and help so far, i really appreciate it, When i install the app from a fresh i get this screen, if i select installer obviously i need the id, if i try create a new account it rightly says my email is already registered with texecom! :unsure:

Ive been on version 2 since its release, its on an elite 24. Got a new phone as i broke my old one and when i went into the app it asked me to log in, put in user which is my email as before, got the app code of panel etc but it now wants an installer id and i cant seem to get around it? used...

struggling with this, can get code from key pad but keeps saying need installer id was working perfect after for some time years even!, new phone wants me to re-log in but with my email is saying wants an installer id, if i select new user i.e not an installer it says email in use... looked on...

Just to update this, i got a new pcb at £45 which seemed to cure the problem... then it came back! ended up being the multi pin connector working loose, give it a wiggle and it works, something must not be quite right but at least it fixable when im desperate for it.

Again you were correct, i was using the wrong method to upgrade the app, you can upgrade free from version 1 to version 2, (foolishly i was selecting installer as i fitted the alarm not paying attention correctly to the options)i then reinstalled version 2 on my phone, it migrated all the...

its asking for an installer code sadly, to get this i believe my system has to be on a cloud account of an installer, (if you put an code in it says it cannot locate my panel on a cloud account and i must add it first) annoying really as this it why i chose texecom in the first place... unless...

You were correct! just downloaded latest wintex and it connected in a flash, Many thanks for you prompt kind help, i will see how i get on with the app. on another note does the latest app require the cloud, ive not bothered with this in the past as i understand it attracts a fee?